Cancellation policy
Subscription and Cancellation Policy
How your subscription works
When you choose a subscription, you receive your first order at a discounted price. The discount applies to your first order only. We then send and bill your next order automatically every 21 days, which is every 3 weeks, charged to the same payment method.
Your renewal amount is the price of the bundle you selected and agreed to at checkout. It is shown to you there before you pay, and it stays the same for as long as you keep that bundle.
Your first two orders
Your subscription includes a minimum of two orders: your initial order and your first renewal. The discount on your first order is given in exchange for that commitment, which is why the first renewal is already part of the plan you chose.
If you ask to cancel before that first renewal, we will record your request and it takes effect immediately after the first renewal is charged. Nothing is charged after it. There is no cancellation fee at any point.
Cancelling after that
After the first renewal, you can cancel at any time, for any reason, with no further minimum and no fee. Cancellation takes effect on your next renewal date, provided we receive your request at least 24 hours before that date.
To cancel, email helpinamen@outlook.com or use the cancellation link in any email we send you. We confirm every cancellation in writing the same day, and we will tell you the date and amount of your final charge.
Questions about a charge
If you ever receive a charge you did not expect, email us first at helpinamen@outlook.com. We resolve billing questions within one business day, and we refund anything charged in error.
Your renewal price
Your first order is discounted. Every renewal is charged at the price of the bundle you selected and agreed to at checkout, which was displayed to you before payment.
Refunds
Renewal orders are covered by our Refund Policy. Our 60 day satisfaction guarantee applies to your first order.
Contact
helpinamen@outlook.com
Last updated: 14 July 2026